To order by phone, inquire about an order, or request an exchange/refund, call:

1-800-653-7301

For questions about product use, instructions or to request replacement parts or materials call toll-free:

1-833-201-5260

 

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If you have any question or need help with your account and would like to speak to someone directly, you may also Contact Us us through the information below.

Hours of Operation

To Order By Phone:

Monday to Friday
7:30 AM to 5 PM CT
1-(800)-653-7301

For Sewing and Pattern Questions:

Monday to Friday
8:45 AM to 4:45 PM ET
1-(888)-588-2700

All Other Topics and Questions:

Monday to Friday
8:00 AM to 5:00 PM ET
1-(833)-201-5260